Shipping policy
Products are made-to-order and shipped by our fullfillment partner Pictorem.
Shipping Information from the Pictorem website.
"Q. Where do you ship from?
We do the printing in Montreal, Canada. We also have logistic facilities within New York state. Orders shipped to Canadian customers are shipped from Montreal, and to US customers from New York state. No importation fees or any local tax for US customers.
Q. How much is the shipping cost?
It is Free shipping anywhere in USA or Canada where ground shipping is available. But, you can also get an express delivery option that is available while placing the order. The price might vary depending on your canvas size. We also ship internationally, but only prints supplied in rolls. For more information, please check the shipping cost information in the about us section. On the Pictorem website.
Q. Do you ship internationally?
We do ship worldwide any prints can be shipped into a strong tube. It includes Paper prints, Canvas roll prints & murals. Price is available on About us > Shipping info. For any other framed products, we only ship to Canada and USA.
We do ship via AIR shipping to Hawaii, Alaska and Puerto Rico. Our Free shipping only includes ground service. Shipping to these locations requires an upgrade to AIR Express service. Cost is variable based on the size of the package and information is available during the checkout process.
Q. Do you offer shipping to Hawaii, Alaska or Puerto Rico ?
We do ship via AIR shipping to Hawaii, Alaska and Puerto Rico. Our Free shipping only includes ground service. Shipping to these locations requires an upgrade to AIR Express service. Cost is variable based on the size of the package and information is available during the checkout process.
Q. Can I send a print as a gift directly to a loved one
A tracking link is sent to you upon shipment. Follow each step of the delivery of your artwork until it is received.
Q. How long does it take for my order
A. Orders take approx 6 - 11 Working Days to be printed once the order is received. Shipping times will vary depending on location of receipent.